Consumer Rights & instructions
required notice- texas health & safety code 181.105
1. Requesting your health care records
You have the right to request a copy of your health care records.
To request records:
- submit a written request or use our Records Request Form
- Phone: _____________
- Email: _____________
- Mailing Address: _______________
Please indicate your full name, date of birth, contact information, and the records requested.
To request records:
- submit a written request or use our Records Request Form
- Phone: _____________
- Email: _____________
- Mailing Address: _______________
Please indicate your full name, date of birth, contact information, and the records requested.
2. Contact the licensing/ oversight authority
Texas Behavioral Health Executive Council (BHEC)
Oversees licensed mental health professionals in Texas
Website: https://bhec.texas.gov
Phone: (800) 821-3205 or (512) 305-7700
Address: 1801 Congress Ave., Ste 7.300 Austin, TX 78701
Oversees licensed mental health professionals in Texas
Website: https://bhec.texas.gov
Phone: (800) 821-3205 or (512) 305-7700
Address: 1801 Congress Ave., Ste 7.300 Austin, TX 78701
3. File a Consumer Complaint
Texas Office of the Attorney General- Consumer Protection Division
File a complaint online at:
https://www.texasattorneygeneral.gov/consumer-protections/file-consumer-complaint
Consumer Protection Hotline: (800) 621-0508
Mailing Address: PO Box 12548, Austin, TX 78711-2548
File a complaint online at:
https://www.texasattorneygeneral.gov/consumer-protections/file-consumer-complaint
Consumer Protection Hotline: (800) 621-0508
Mailing Address: PO Box 12548, Austin, TX 78711-2548
This notice is posted in compliance with Texas House Bill 4224 (effective September 1, 2025)/